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Frequently Asked Questions

  • Of course you can!

    If your pet is ill and you would like to transfer his/her care to Bright Side Vets we can register you as a new client. If you are currently registered else where we will need to contact your current vets to transfer your pets medical history. This gives us important information including current mediations your pet may be on, when vaccinations may be due and possible adverse drug reactions for example. Please contact us so we can have this arranged for when you arrive.

    If you are not sure if you need to visit the vets then use our helpful symptom guide to assess if you need urgent assistance.

  • Your pet is part of the family so it’s not surprising that you want him (or her) to enjoy your holiday with you.

    If you are out enjoying the beautiful countryside or the culture or heritage that surrounds us here in Swadlincote while on holiday then don’t worry if your furry friend falls ill, is injured or just needs something that you have forgotten.  Give Bright Side Vets a call and we will help you out.

    Just give us a call to explain what you need but please make sure you have the details of your regular vets to hand.  We will need to contact them to ensure we have the appropriate history and to let them know what we have done so your pet’s records are up to date when you go back from holiday!

    So don’t get the holiday blues before you go home – if your pet needs anything just call and speak to one of the Bright Side Crew who are here to help.

  • We can help with a prescription, not a problem!

    If you are currently registered else where we will need to contact your current vets to transfer your pets medical history. This gives us important information including current medications your pet may be on or possible adverse drug reactions in relation to the medical prescription.

    Prescription format, amount of drugs available and charges are regulated by our governing body, the ‘RCVS‘.

    If you would like this service to be arranged for you then please contact the practice and a Bright Side Crew member will be happy to help

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